Privacy Policy

Flowee Privacy Policy

Last updated: February 2026

Flowee respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

Flávia Perpétua, owner of Flowee
Email: [your-email@flowee.pt]

2. Information We Collect

When you contact us, request a quote, or use our services, we may collect:

  • Identification data: Name, email, phone number
  • Professional data: Company name, industry, website
  • Project data: Information about desired services, objectives, deadlines, and budget
  • Browsing data: IP address, browser type, pages visited (via cookies)
  • Communication data: Content of messages exchanged via email or contact forms

3. How We Use Your Information

We use your personal data to:

  • Respond to your requests for information and quotes
  • Provide the contracted design services
  • Manage the business relationship and communicate about project progress
  • Send relevant updates about your project
  • Improve our services and user experience
  • Comply with legal and tax obligations

Legal basis: The processing of your data is based on consent, contract performance, compliance with legal obligations, and Flowee's legitimate interest.

4. Information Sharing

Flowee does not sell, rent, or share your personal data with third parties for commercial purposes. We may share information only in the following situations:

  • Service providers: Hosting platforms (Shopify, Wix), email services, project management tools - only to the extent necessary to provide the services
  • Legal obligations: When required by law, regulation, or court order
  • Protection of rights: To protect Flowee's rights, property, or safety

All service providers are carefully selected and committed to protecting your data.

5. Data Storage and Security

Retention period: Your data is stored only for the time necessary for the purposes for which it was collected:

  • Contact data of potential clients: up to 2 years after the last contact
  • Client data: during the term of the contract and up to 10 years thereafter, for compliance with tax obligations
  • Browsing data (cookies): as defined in the cookie policy

Security measures: We implement appropriate technical and organizational measures, including:

  • Encryption of sensitive data
  • Restricted access to personal data
  • Regular and secure backups
  • Protection against unauthorized access, alteration, or disclosure

6. Your Rights (GDPR)

According to the GDPR, you have the following rights:

  • Right of access: You can request a copy of the personal data we hold about you
  • Right to rectification: You can request the correction of inaccurate or incomplete data
  • Right to erasure: You can request the deletion of your data in certain circumstances
  • Right to object: You can object to the processing of your data
  • Right to data portability: You can request the transfer of your data to another provider
  • Right to restriction of processing: You can request the limitation of the processing of your data
  • Right to withdraw consent: When processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at floweedesignstudio@gmail.com. We will respond within 30 days.

7. Cookies and Similar Technologies

This website may use cookies to:

  • Improve browsing experience
  • Analyze website traffic (Google Analytics or similar)
  • Remember your preferences

You can configure your browser to refuse cookies, but this may affect the site's functionality. For more information, please refer to our Cookie Policy.

8. International Data Transfers

Your data may be transferred and stored on servers located outside the European Economic Area (EEA), particularly through platforms such as Shopify. We ensure that these transfers are carried out with adequate safeguards for protection, in accordance with the GDPR.

9. Minors

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from minors. If you become aware that a minor has provided personal data, please contact us so that we can delete it.

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or for legal reasons. Any significant changes will be communicated via the website, with the revised update date at the top of this page.

11. Complaints

If you believe your data is not being processed properly, you have the right to lodge a complaint with the National Data Protection Commission (CNPD) in Portugal:

CNPD - Comissão Nacional de Proteção de Dados
Av. D. Carlos I, 134, 1º
1200-651 Lisboa
Tel: +351 213 928 400
Email: geral@cnpd.pt
Website: www.cnpd.pt

12. Contact

If you have any questions about this privacy policy, how we process your data, or to exercise your rights, please contact:

Email: floweedesignstudio@gmail.com
Responsible: Flávia Perpétua

We are committed to answering all questions clearly and within the legal period of 30 days.